Description of the job
Administration & Customer Service Officer
Roster: Monday to Friday | 8.00am to 4.00pm | Hybrid role (min 2 days in office)
Location: Yatala, QLD - initial training will be on-site.
Duties & Responsibilities
- Answering and directing incoming phone calls from customers
- Monitor & respond to email in shared mailboxes
- High volume data administration to assist in updating driver loads/certificates
- Assist with customer queries and organise credits/invoices
- Other Administrative tasks as required
- Proven high volume administrative experience
- Customer service experience
- Good phone manner
- Able to multi-task and manage competing priorities
- Able to operate in a high-pressure environment
- Willing to work over Christmas holiday period
- Salesforce/CRM experience – Desirable – training provided
- Competitive remuneration
- Flexible Monday–Friday hybrid work for great work–life balance
- Supportive, inclusive team with a positive culture
Category 5 Labour Management is an Australian owned success story, a leading provider of full-service labour management solutions, supporting the local communities in which we operate and the people within them.
How to apply
Click APPLY or for a confidential discussion please contact Nicole at Write to the company
With our commitment to achieving a diverse workforce, we strongly encourage Female, Aboriginal and Torres Strait Islander applicants.

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